How can I delete individual text messages within a conversion?

This feature is planned to be available in a future iteration of Xfinity Connect Text.

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Can I receive a notification via email when I receive an Xfinity Connect text message?

Not at the moment. We are currently developing a new “Settings” area on Xfinity Connect Text. This will allow you to customize Xfinity Connect.

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Can I receive a notification on my TV when I receive an Xfinity Connect text message?

In the future, this may be an option you will be able to activate on your X1. Until then, we recommend using the free Xfinity Connect smartphone app. You can download it here for Android devices and here for iPhones/iPads.

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How do I attach a picture to my Xfinity Connect text message?

Xfinity Connect Text uses the American standard “SMS” format for text messaging. SMS is perfect for sending text messages via mobile devices, because it is small, lightweight, and works on nearly all phones, regardless of the phone company or the phone's developer (Google, Apple, Samsung, etc.). To remain compatible with as many devices and phone companies as possible, SMS is limited to delivering text and emojis. For delivering photos and other file types via the web, we recommend using Xfinity Connect Email.

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Can I send or receive texts from short-code numbers?

A short code is a text message number that is typically 5 - 6 digits in length. They are commonly used by businesses to facilitate text message marketing campaigns or to provide subscription information. Most carriers do not accept short codes to or from landlines, and as such this feature is not supported.

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